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Q: How long is the program?
A: Our program is built around a 3 to 4 month stay while moving through a four phase system
during that time period. Each person’s journey in treatment varies depending on the issues they
are dealing with when they come in. We have clients that sometimes stay shorter periods of
time or or longer – it is based on each person’s individualized program


Q: Will I see an individual therapist? I’ve been to other treatment centers where they say I will
but I didn’t

A: Yes! We pride ourselves in our ability to provide individual care via individual sessions as well
as personalized case management services. All clients start off with at least one individual
therapy session a week to have their needs assessed. There are times when a client would
benefit from individual therapy multiple times per week (i.e. for EMDR processing) and this is
accommodated. If the client isn’t interested in individual therapy, this number can be
decreased. However, it is never decreased if the service is wanted.


Q: What treatment modalities does TLC specialize in?
A: Our primary forms of therapy are Cognitive Behavioral Therapy (CBT), Motivational
Interviewing (MI) and Eye Movement Desensitization & Reprocessing (EMDR). These three are the primary forms of therapy they are not a conclusive list.


Q: Can my family be a part of my treatment?
A: Of course! We strongly encourage family engagement in treatment. We firmly believe that
the more positive support a person has in their life, the stronger the chance of success! We
offer family therapy, when appropriate. With the correct releases of information, we can keep
your family informed of your progress and encourage healthy family relationships.


Q: Do you work with probation and parole?
A: Yes, we most certainly do. We understand that alcohol and drug use can result in various
issues with legal agencies (i.e. probation, parole, DCFS, etc.) that need to be kept informed of
your progress or coordinate care. We have case managers standing by to help in this area.


Q: Do you provide food?
A: Yes, we provide lunch daily to all clients that attend treatment services. In addition, if you are
in the adjunct housing environment, breakfast and dinner is also provided. You are welcome to
bring outside food and drinks as long as it doesn’t contain alcohol and/or drugs.


Q: Can I have my cell phone?
A: Yes, we are an outpatient treatment provider and think that contact with the outside world
is important. We are well aware that cell phones historically can cause problems with people in
new recovery. However, they can also be a good jumping off point to gain coping skills in order
to deal with real-life triggers and other areas of concern. In the event that cell phone becomes
a detriment (i.e. a client knows that having their phone is too much of a temptation), a
restriction could be put in place to help promote behavior changes. The ultimate goal is to

provide a sober and supportive environment that is close to realistic for what living life outside
of treatment would be like.


Q: What happens if I relapse?
A: This is a tough question to ask and is handled on a case-by-case basis. There are so many
variables in a relapse that need to be evaluated. The consequences of relapse can go up to an
including discharge without an ability to return for specific period of time. Drug and alcohol use
is a symptom of a greater issue and we try to help each client that experiences a relapse figure
out why they did it to make a meaningful change.


Q: How are medications handled?
A: We have teamed up with some great providers in our local community to help all of our
clients meet their medical goals, including continuing medications or starting new ones. All
clients have the opportunities to get a psychiatric evaluation, a physical and ongoing
medication/medical support. Any client coming in on medications or being prescribed new
medications can have their medications safely stored and our facility can help in the self-
administration of medication.


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